宜昌富力皇冠假日酒店-住客評論

Guest（與好友旅游） 2025-11-01
位置優越，出行便捷，酒店地處宜昌核心商圈，毗鄰濱江公園與萬達廣場，餐飲購物豐富，夜游長江及前往三峽游客中心均十分便利。客房整潔舒適，前臺Leah小姐姐服務態度親切，能滿足商務與旅游的基本需求。不過臨街房間偶有車輛噪音，建議選擇高樓層。總體是性價比不錯的住宿選擇。
酒店回復：
尊敬的賓客，歡迎您入住宜昌富力皇冠假日酒店，您的認可和鼓勵是我們進步的最大動力。能夠為您帶來舒適且高品質的入住體驗更是我們至高的榮幸。此外，如您對噪音有較高敏感度的話，下次抵店前可致電酒店前臺，我們將根據您的睡眠喜好提前為您安排相對安靜的樓層，以確保給您帶來一個寧靜放松的睡眠空間。再次感謝您的蒞臨和寶貴意見，我們將以更加完善的服務，更舒適的入住環境，真誠期待您的再次光臨！總經理張慶華
Guest（Couple） 2025-10-01
Attentive and polite staff all around: front desk, restaurant, housekeeping, lobby, etc.
酒店回復：
Dear Guest,Thank you very much for sharing with us your hotel experience!! I will pass your good comment to my outstanding team, they will be really grateful for your support. Appreciate for your sharing and we sincerely looking forward to meet you again when you next return to Yichang! Best Regards! Vivina Zhang General manager
Guest（Family） 2025-10-01
Great location. Good service. The room had acfaint smell of smoke through. Restaurant service was prompt and breakfast abundant. Would probably stay again if I revisit the city
酒店回復：
Dear guest,Thanks very much for your stay with us and taking time to share this valuable accommodation experience. We sincerely appreciate your suggestions, which will help us to find the way to improve our service quality and your next stay experience. We sincerely look forward to your next stay! General manager Vivina Zhang
Guest（Couple） 2025-10-01
Breakfast has a lot of options, but the hot stuff isn't warm. It's in a good spot, and the room is clean.
酒店回復：
Dear Duest,Thanks very much for your stay with us and taking time to share this valuable accommodation experience. We sincerely appreciate your suggestions, which will help us to find the way to improve our service quality and your next stay experience. We sincerely look forward to your next stay!Vivina Zhang,General manager
Guest（Family） 2025-09-01
Hotel staff helped us when our flight was rescheduled due to Typhoon Ragasa, by extending our checkout time and contacting the airline company. Rooms are huge, clean and very comfortable. It is located just 5 mins from where the cruise dock. Hotel is right next to Wanda mall where there is Uniqlo, starbucks etc. There are plenty of small local restaurants and street food within walking distance.
酒店回復：
Dear guest, Thank you for sharing your fantastic experience at Crowne Plaza Yichang. We are thrilled to hear that every part of your stay met and exceeded your expectations. It's great that you found value in every dollar spent, from our services, dining options, and convenient location to the friendly. We look forward to welcoming you back for another memorable stay.Vivina ZhangGeneral manager
Guest（Family） 2025-08-01
The check in system was such a mess, we booked four rooms individually, but when I checked in, I got a room which had already checked in by my sister. I asked the front office to double check by using my name, but they insisted that they could NOT find my booking under my name. They only identified the booking by checking the booking confirmation number rather than by checking against the spelling of one's full name printed on the ID. The problem was solved in the end after I showed them my sister's room confirmation number, see how it ******, but I was not satifised with such a serious mistake that IHG group could encounter. Quite disappointed although the front office manager did apologize to me afterwards and gave the complimentary breakfast. The room key card could not been placed together with my mobile phone, it was quite wired. I always travel to Beijing and other places, and it was the first time that the room key turned invalid when it stayed close to a mobile phone! Interesting experience!
酒店回復：
Dear Guest,Thank you for taking the time to share your feedback regarding your recent stay at Crowne Plaza Yichang. Please accept our sincerest apologies for the incident you experienced. Your comments are greatly appreciated, as they help us identify areas for improvement and elevate our service standards. We truly value your timely and accurate feedback, which enables us to deliver outstanding service that reflects our motto: True Hospitality for GoodWe sincerely hope to welcome you back in the future, giving you the opportunity to experience our ongoing enhancements firsthand. Thank you once again for your valuable input. Best regards.
Guest（Business traveler） 2025-05-01
I had a great stay! The location is perfect, and the view of the waterfront is magical. The service was so warm and friendly, specifically Cherry was super helpful and helped us organise a stunning evening river cruise. Would stay here again??
酒店回復：
Dear Guest,Greetings from Crowne Plaza Yichang. We are glad that you are satisfied with the river view and our service. In the future, we will continue to improve hotel facilities and equipment in the hope that you can enjoy a better experience in your next travel.We hope to see you back in the near future and have a good stay with us. Thank you!General managerVivina zhang
Guest（Business traveler） 2025-03-01
Happy happy happy. Great view of the longest river in China. See my photos.
酒店回復：
Dear guest,Thank you for awarding us 5 score and for recognizing our hotel overall. Thank you again for your comments and we hope to welcome you back as a guest again soon.General manager：Vivina zhang
會員9257（其他） 2020-07-03
酒店位置極好，就在江邊，樓下是萬達廣場，吃喝購物都方便，前臺主管朱莉非常非常好，服務熱情周到，幫我免費升級到頂樓行政房，特安靜，還免費贈送了雙人早餐，自駕停車免費，前臺領停車券，衛生間裝修大氣，用品齊全，床柔軟，燈光明亮，下次來還住這里！
會員383236（商務出差） 2020-06-23
酒店就在長江邊上，門口有停車場停車方便，酒店接待熱情周到，正好免費升級體驗了江景房，落地窗視線很好，整個長江都能無遮擋觀看～特別感謝忠誠客戶經理Suri，親和熱情，體貼周到。
酒店回復：
尊敬的貴賓，感謝您對我們的酒店做出了5顆星的評分以及您的推薦。我們很高興您在酒店享受了一次愉快而舒適的入住體驗。您的認可是我們團隊前進的最大動力。我們將在未來繼續傳遞我們的品牌承諾，以確保我們的每一位客人能感受到我們的關心，重視以及尊重。我們期待您的再次入住。

宜昌富力皇冠假日酒店

客戶評價 由實住客人提供的真實點評

Guest（與好友旅游） 2025-11-01

Guest（Couple） 2025-10-01

Guest（Family） 2025-10-01

Guest（Couple） 2025-10-01

Guest（Family） 2025-09-01

Guest（Family） 2025-08-01

Guest（Business traveler） 2025-05-01

Guest（Business traveler） 2025-03-01

會員9257（其他） 2020-07-03

會員383236（商務出差） 2020-06-23

客戶評價由實住客人提供的真實點評